Privacy Policy
Your privacy is fundamental to our mission
Effective Date: January 1, 2025 | Last Updated: January 1, 2025
Table of Contents
- 1. Introduction
- 2. Information We Collect
- 3. How We Use Your Information
- 4. Legal Basis for Processing
- 5. Data Sharing and Disclosure
- 6. Data Security
- 7. Data Retention
- 8. Your Rights
- 9. Cookies and Tracking
- 10. International Data Transfers
- 11. Children’s Privacy
- 12. Changes to This Policy
- 13. Contact Information
1. Introduction
Welcome to DataDoIt (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in other ways.
DataDoIt specializes in sustainability consulting and data intelligence services. We understand that the data we handle—both yours and your organization’s—requires the highest standards of privacy and security.
By using our services or providing us with your information, you agree to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Information You Provide Directly
- Contact Information: Name, email address, phone number, company name, job title
- Account Information: Username, password, and account preferences
- Communication Data: Messages, inquiries, feedback, and correspondence
- Business Information: Company details, industry sector, sustainability goals, project requirements
- Payment Information: Billing address, payment method details (processed securely through third-party providers)
2.2 Information Collected Automatically
- Usage Data: Pages visited, time spent, click patterns, and navigation paths
- Device Information: IP address, browser type, operating system, device identifiers
- Location Data: General geographic location based on IP address
- Cookies and Tracking: See Section 9 for detailed information
2.3 Information from Third Parties
- Public Sources: Publicly available business information
- Partners: Information from business partners or affiliates
- Social Media: Information from social media platforms when you interact with our content
3. How We Use Your Information
We use your information for the following purposes:
3.1 Service Delivery
- Provide sustainability consulting and data intelligence services
- Process and manage your projects
- Communicate about service delivery and project updates
- Provide customer support and respond to inquiries
3.2 Business Operations
- Process payments and manage billing
- Send administrative information and service updates
- Improve and optimize our services
- Conduct analytics and research
- Ensure security and prevent fraud
3.3 Marketing and Communications
- Send newsletters and marketing communications (with consent)
- Share information about new services and features
- Provide relevant content and resources
- Invite participation in surveys or events
3.4 Legal and Compliance
- Comply with legal obligations
- Respond to legal requests and prevent harm
- Enforce our terms and agreements
- Protect our rights and property
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA) and UK, we process your personal data based on the following legal grounds:
| Legal Basis | Examples |
|---|---|
| Contract Performance | Processing necessary to provide our services, manage your account, and fulfill our agreements |
| Legitimate Interests | Improving services, security measures, fraud prevention, and direct marketing to existing clients |
| Consent | Marketing communications to prospects, use of cookies, and optional data processing |
| Legal Obligation | Tax reporting, regulatory compliance, and responding to legal requests |
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
5.1 Service Providers
We work with trusted third-party service providers who assist us in operating our business:
- Cloud hosting and data storage providers
- Analytics and performance monitoring services
- Payment processors and financial institutions
- Communication and email service providers
- Professional advisors (lawyers, accountants, auditors)
5.2 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
5.3 Legal Requirements
We may disclose your information when required by law, court order, or other legal process, or to protect our rights and safety.
5.4 With Your Consent
We may share your information for other purposes with your explicit consent.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
Our Security Measures Include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication protocols
- Employee training on data protection
- Incident response procedures
- Regular backups and disaster recovery plans
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Retention Periods:
- Active Client Data: Duration of service relationship plus 7 years for financial and legal records
- Marketing Data: Until consent is withdrawn or 3 years of inactivity
- Website Analytics: 26 months from collection
- Communication Records: 3 years from last interaction
After the retention period expires, we securely delete or anonymize your personal information.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Your Privacy Rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a structured, machine-readable format
- Restriction: Request limited processing of your information
- Objection: Object to certain processing activities
- Withdraw Consent: Withdraw previously given consent
- Non-Discrimination: Not be discriminated against for exercising your rights
To exercise any of these rights, please contact us using the information in Section 13. We will respond to your request within 30 days.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website.
Types of Cookies We Use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for website functionality and security | Session |
| Analytics | Help us understand how visitors use our website | 2 years |
| Preferences | Remember your settings and preferences | 1 year |
| Marketing | Track effectiveness of our marketing campaigns | 90 days |
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
10. International Data Transfers
As we operate from Tunisia and serve international clients, your information may be transferred across borders. When we transfer data internationally, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses approved by regulatory authorities
- Adequacy decisions where applicable
- Your explicit consent for specific transfers
- Encryption and security measures during transfer
By using our services, you acknowledge that your data may be processed in countries other than your own.
11. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.
If you believe we have collected information from a child, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.
When we make material changes, we will:
- Update the “Last Updated” date at the top of this policy
- Notify you via email or prominent notice on our website
- Obtain your consent where required by law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Data Protection Officer
Raoued, Ariana
Tunis, Tunisia
Supervisory Authority
If you are in the European Economic Area and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.
Your privacy matters to us.
At DataDoIt, we believe that protecting your data is fundamental to building a sustainable future together.